Returns & Exchanges
At Vittoria Coffee, we take pride in the quality of our premium blends and want you to be completely satisfied with your purchase. Due to the perishable nature of our products, we offer returns or replacements on items that are damaged during transit or incorrect at the time of delivery.
Contact Support
Reach out to our customer service team within 7 days of receiving your order, providing your order number and details regarding the issue.
Provide Evidence
Attach clear photographs of the damaged packaging or incorrect product to help our quality control team assess your claim.
Await Authorization
Our team will review your request and provide a return authorization number and instructions if a physical return is required.
Refund or Replacement
Once approved, we will either dispatch a fresh replacement of your favorite blend or issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing